February 9, 2023 – I have written frequently about the burdens the complexity of the Internal Revenue Code imposes on taxpayers and the IRS alike. One of the burdens it imposes on the IRS and its Office of Chief Counsel … Read More
Author Archives: Toni Keeling
NTA Blog: EITC Awareness Day Is January 27: The Earned Income Tax Credit is an Important and Confusing Credit for Eligible Taxpayers
January 26, 2023 – The tax year (TY) 2022 filing season kicked off on January 23, 2023. Each filing season, taxpayers face a variety of challenges, including choosing a qualified return preparer, locating a volunteer tax return preparation site, selecting tax … Read More
NTA Blog: National Taxpayer Advocate Releases 2022 Annual Report to Congress
January 20, 2023 – Last week, I submitted to Congress the National Taxpayer Advocate’s 2022 Annual Report and the sixth edition of the National Taxpayer Advocate’s Purple Book, which presents legislative recommendations designed to strengthen taxpayer rights and improve tax administration for all … Read More
NTA Blog: January 16, 2023, Martin Luther King, Jr. Day of Service
January 13, 2023 – On the third Monday in January, we observe Martin Luther King, Jr., Day of Service. As the National Taxpayer Advocate, I reflect on Rev. Dr. King’s legacy of advocating for systemic change and find inspiration in … Read More
NTA Blog: The Taxpayer Advocacy Panel Celebrates 20 Years of Making the IRS Work Better for You
October 12, 2022 – It gives me great pride and joy to celebrate the 20th anniversary of the Taxpayer Advocacy Panel! This year, the Taxpayer Advocacy Panel (TAP) marks a major milestone – two decades of advancing its mission of … Read More
NTA Blog: When to Use a Durable Power of Attorney to Authorize Representation Before the IRS
October 5, 2022 – As the U.S. population ages, taxpayers and their representatives are increasingly confronted with the question of how to appoint a power of attorney (POA) to act on behalf of taxpayers in the event of incompetence or … Read More
NTA Blog: How to Identify the IRS’s Broad Penalty Relief Initiative and Other Helpful Tips for Understanding Tax Account Transcripts: Part One
September 27, 2022 – I recently blogged about the IRS’s broad relief for late filing penalties for 2019 and 2020 tax returns. During the height of the pandemic, taxpayers experienced many obstacles to the timely filing of their 2019 and … Read More
NTA Blog: The NTA Reimagines the IRS with a Dramatically Improved Taxpayer Experience: Part Two
September 15, 2022 – Last month, Congress passed the Inflation Reduction Act (IRA22), which provides the IRS with supplemental funding of nearly $80 billion over the next ten years. The legislation provides about $3.2 billion for taxpayer services, $4.8 billion … Read More
NTA Blog: The NTA Reimagines the IRS with a Dramatically Improved Taxpayer Experience: Part One
September 14, 2022 – Last month, Congress passed the Inflation Reduction Act (IRA22), which provides the IRS with supplemental funding of nearly $80 billion over the next ten years. More than half the funding has been earmarked for tax law … Read More
NTA Blog: IRS.gov – How Usable Is It? (Part Two)
August 11, 2022 – In my previous blog post , I discussed the challenges taxpayers face when searching for information on IRS.gov. In this post, I will examine how the visual layout of IRS.gov adds unnecessary complexity and how duplicative, … Read More