As of January 28, 2019, all TAS offices are open. Some offices may be closed due to weather or other emergencies as updated on our Contact Us page. As always, the Taxpayer Advocate Service is committed to helping our taxpayers. All cases matter greatly to us and we need to make sure we are addressing the most serious cases first. Due to the prolonged government shutdown, we will need some time to sort through all of our cases, calls and faxes so that we can address the most critical emergencies first. Please have patience with us during this process.  

Please be aware that if you call our offices your call may go to voicemail. We encourage you to leave your name, phone number, case number (if applicable) and detailed information about your case. Your case is important to us and we will get back to you as soon as we are able to do so. While our response times will be longer than usual, we thank you for your patience.

Source: taxpayeradvocate.irs.gov